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How do I add new users?

You can quickly add unlimited users to your ContractSafe account.

Administrators and other authorized account managers can invite new users from Settings > Users. The current permissions model separates users, groups, and resource access so you can assign a primary role, add group memberships, and grant access to the folders, tags, and My Companies the user needs. 

Table of contents


Before you add a user

Before sending an invitation, decide:

  • What the user needs to do in ContractSafe.
  • Which primary role best matches those responsibilities.
  • Which folders, tags, and My Companies the user should access.
  • Whether the user should belong to one or more permission groups.
  • Whether the user needs SSO, a notification rule, or other advanced settings.

Note: New users do not automatically receive access to every folder. Start with the least access needed, then add resources as the user’s responsibilities require.


Add and invite a new user

To invite a user:

  • Go to Settings > Users.
  • Select Add User.

  • Select a role for the user(s), or/and add them to a group.

  • Enter the user’s email address. If you’re adding multiple users, separate each email address with a comma.

Note: You can also add a custom message (this is optional)

  • Choose which contracts the user can access: All folders or specific folders.

  • Select the permission level the user will have for the selected folders.

Note: If you select a role other than Admin, you will have the option to customize the user’s permissions for each folder.


Assign folders, tags, and My Companies 

After adding a user, assign access to the resources they need. In the Users interface, permissions can be managed by:

  • Folders — give access to a main folder or select a specific subfolder.
  • Tags — grant access to contracts identified by particular tags.
  • My Companies — control access to contracts associated with selected companies. 


Assign New Contract Notifications

  • None: You will not receive any notifications from folders.
  • All Folders with Access: You will receive notifications from all folders you have access to.
  • Choose Which Folders: You will receive notifications only from the specific folders you select.

Note: If you select “Choose Which Folders” you will need to manually enable the bell icon for each folder where you want to receive notifications.

Screenshot for reference:


  • Once you’re done, you can send the invitation. The user will receive an email from ContractSafe with a link to log in and access their account.


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Please reach out to support@contractsafe.com for any questions.